Shipping Policy
At Révari, we want your Pronus™ in your hands as quickly as possible. Here's everything you need to know about how we ship.
Processing Time
Orders are processed and shipped within one (1) business day of purchase. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| Continental U.S. | 5–8 business days |
| Alaska & Hawaii | 7–12 business days |
| International | Not currently available |
Delivery estimates begin from the date of shipment, not the date of order. Business days are Monday through Friday, excluding federal holidays.
Shipping Cost
Revari offers free standard shipping on all orders shipped within the continental United States (lower 48 states).
Hawaii, Alaska, and US Territories: Shipping rates are calculated at checkout based on your address. Real-time carrier rates apply.
APO/FPO/DPO addresses: Free shipping via USPS. Delivery times vary based on location.
International orders (Canada, Mexico, and overseas): We do not currently ship outside the United States. Sign up for our newsletter to be notified when international shipping becomes available.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and a link to track your package. Please allow 24–48 hours after receiving the shipping confirmation for tracking information to update.
If you have not received a shipping confirmation within two (2) business days of placing your order, please contact us at support@revari.co.
Shipping Carrier
We ship via trusted carriers including USPS, UPS, and FedEx. The carrier is selected based on your location and order details to ensure the fastest, most reliable delivery.
Delivery Issues
If your package is marked as delivered but you have not received it:
- Check with neighbors and household members
- Look for a notice of attempted delivery
- Contact the shipping carrier directly using your tracking number
- If the issue is unresolved after 48 hours, contact us at support@revari.co and we will work with you to resolve it
Address Accuracy
Please ensure your shipping address is accurate and complete at the time of checkout. Révari is not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, contact us immediately at support@revari.co. We will do our best to accommodate changes before the order ships, but cannot guarantee modifications once the order has been processed.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us at support@revari.co within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a full refund.
Questions?
Contact us anytime at support@revari.co. We typically respond within 24 hours.