Refund Policy
We stand behind the Pronus™. If it doesn't work for you, we'll make it right — no questions asked.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of delivery. No questions asked.
If your Pronus™ doesn't meet your expectations for any reason, simply contact us within 30 days of receiving your order and we'll provide a full refund to your original payment method.
How to Request a Return
- Email us at support@revari.co with your order number and a brief note that you'd like to return your Pronus™
- We'll respond within 24 hours with a prepaid return shipping label and instructions
- Ship it back using the provided label
- Receive your refund within 5–7 business days of us receiving the returned item
That's it. No hoops. No forms. No hassle.
Refund Details
- Refunds are issued to the original payment method used at checkout
- Please allow 5–7 business days after we receive the returned item for the refund to appear on your statement
- Depending on your bank or credit card provider, it may take an additional 2–5 business days for the refund to be reflected in your account
Condition of Returned Items
We accept returns in any condition. Used, opened, unboxed — it doesn't matter. We designed the Pronus™ to be tried, not just looked at. We encourage you to use it for the full 30 days before deciding.
Exchanges
If you'd like to exchange your Pronus™ for a different color or variant, contact us at support@revari.co. We'll arrange the exchange at no additional cost, subject to availability.
Damaged or Defective Products
If your Pronus™ arrives damaged or defective, contact us immediately at support@revari.co. We will send a replacement at no cost to you — no return required.
Late Returns
Returns requested after the 30-day window will be evaluated on a case-by-case basis. Contact us at support@revari.co and we'll do our best to help.
Promotional Items and Gifts
Free promotional items (such as bonus covers or digital guides) included with your order do not need to be returned. If you received a free item with your purchase and return the Pronus™, we simply ask that you keep the promotional item as our thanks for trying us.
Questions?
Contact us at support@revari.co. We respond within 24 hours and are happy to help with any return or refund questions.